Media Appearances

WCPN with Regina Brett,  Civility Conversation  October 2, 2009

Manners Count. Cleveland Business Connects. February 2007. PDF, 1MB

Holiday Newsletters. Cleveland Magazine. October 2008. PDF, 844KB

Holiday Tipping. Cleveland Magazine. October 2008. PDF, 300KB

Please, thank you, and beyond. Inside Business. January 2004. PDF, 1.1MB

Thank Yous. WKYC. January 2007. PDF, 176KB

Don't cook your career at summer company outings. Cleveland Plain Dealer. Janet H. Cho. June 30, 2008.

Check out the activities at Avon library.December 18, 2008. Stephanie Furst.

Other Appearances

WEWS-TV
FOX-TV
WKYC-TV
WOIO/WUAB-TV
National Public Radio
The Dispatch
The Plain Dealer
CBC, Cleveland Business Connects
Cleveland Magazine
SBN, Small Business News Magazine